Offline Store Partnership Manager
About ESTO
Founded in 2017, we are a fast-growing fintech company on a mission to make shopping and financial decisions effortless. By combining smart technology with customer-first thinking, we enable people to pay flexibly and businesses to grow faster.
As a team, we value ambition, ownership, and constant improvement. We move fast, think big, and build solutions that make a real impact on everyday lives.
About the role:
ESTO is hiring an Offline Store Partnership Manager for Lithuania - a field-based role managing our offline retail network, relationship-driven, hands-on training, and data-informed growth. Great fit for someone who's equal parts people-person and analyst, comfortable on the road and behind a dashboard.
What You’ll Do:
Own your merchants
- You'll be in charge of every physical store in Lithuania where ESTO is offered.
- You'll call and visit store owners to find out why some aren't using ESTO much (or less than before) - then fix it.
- Your goal: grow sales every single month.
Train and support stores
- Visit stores to check how they're doing and train staff on the spot.
- Onboard new merchants and give them everything they need to get started.
- For smaller stores, you'll send updated materials and train cashiers over video call.
- Make sure every cashier knows how to use ESTO and has the right promo materials - lots of big stores already have the equipment but aren't using it enough, and that's the gap you'll close.
Run the bonus program
- Manage cashier bonus payouts and run cashier competitions.
Track and report results
- Own the offline sales dashboard
- Dig into the data: compare store traffic to actual ESTO usage, figure out why applications get rejected, and suggest other ESTO products that could help.
- Weekly: report your visit plans, what worked (and what didn't).
- Monthly: summarize which stores improved, which didn't (and why), and what changes could boost approval rates.
What We Expect:
Fluent Lithuanian with strong communication skills - you'll be teaching cashiers how ESTO works.
Good people skills - you'll work closely with merchants and store staff.
Solid organizational skills to plan visits and manage your own schedule.
Sharp analytical thinking to spot problems and suggest fixes.
Willingness to travel around Lithuania.
Driving license required (company car provided).
Why You'll Love Working Here
• 20 days annual leave + public holidays + your birthday off, always
• Hybrid work with flexible hours
• Paid sick leave + 3 wellbeing days
• Modern, pet-friendly office in the heart of Vilnius
• Fully stocked kitchen: snacks, fruit & drinks
• Collaborative, multicultural team
• Regular events & offsites
• Room to bring ideas and make real impact
🌍 Equal Opportunity Employer
We value diversity and inclusion, and we're committed to a workplace where everyone feels welcome, has equal opportunities, and is treated fairly.
- Department
- Lithuania Sales Team
- Location
- Vilnius
- Remote status
- Hybrid
About ESTO
Thinking big since 2017.
Since launching in Estonia in 2017, ESTO expanded to Lithuania in 2020 and Latvia in 2021.
Today we partner with 11 000+ merchants and serve nearly a million customers | on a mission to simplify money by removing complexity, embracing transparency, and putting people first.
We’re driven by innovation that makes finance effortless, empowering people to take control of their financial future.